Please note this is an in-person course delivered from our George St, Edinburgh offices.

Overview:

People management is often the biggest concern of team leaders, supervisors and managers, which is understandable given that it is a fundamental to being a great manager.

This interactive 2 days of practical learning and training covers tools and techniques to get the best out of your people including delegation skills, team engagement and holding people to account. You will learn active listening and good questioning techniques, fundamental to handling difficult conversations and people. It will share the five steps to having great delivery conversations and how to adapt your approach to different people and scenarios. We explore how to create working environments where people feel empowered and engaged.

These two workshops identify what it means to be a great people manager, exploring the roles, responsibilities and skill sets required. It is delivered over two separate days, to allow you to apply your learning to your practice, build your confidence with the materials and approaches and connect with the other participants.

Who should attend?

This course is for newly appointed or existing first level team leaders, supervisors and managers who have had limited formal training in people management.

Learning Outcomes:

• Gain greater confidence and ability in managing, leading and supervising people
• Understand how to effectively delegate tasks and responsibilities
• Know how to better handle difficult people, situations and conversations
• Feel more confident in asking team members to complete tasks
• Know how to get your team to feel more empowered and engaged in their work
• Develop confidence in giving and receiving feedback

Course Director: Mark Douglas

Train your team:
 
This course can be delivered on site for corporate teams and tailored to your specific requirements. For details contact training@edinburghchamber.co.uk

The ECC training experience:

• Expert trainers – Passionate specialists who keep up to date with the latest trends in their field
• Quality delivery – Trainers are assessed annually on the quality of their delivery and delegate engagement
• Practical training methods – Theory and practical based training to take back to the office
• Small class sizes – No more than 15 people to ensure you get the most from our trainers
• Wide breadth of topics – ECC offer over 40 different essential business training courses covering everything from Leadership and Management through to Digital and International Trade
• 3 learning levels – Beginner /Introductory, Intermediate and Advanced

Cancellation Policy: Click Here