Bryan Leslie is an accredited coach and trainer, qualified in DISC personality and PIAV personal motivator profiling.
Bryan started his career in Financial Services in London and Edinburgh, working in Operations Management, Business Consultancy and HR for the Royal Bank of Scotland and Standard Life. In 2003 he founded his own training company, Abacus Coaching Ltd, working with organisations to develop the leadership and management skills of their people. He has written three published books: “The Useful Guide to Goal-Setting”, “The Useful Guide to Process Mapping” and “The Seven Habits of Highly Ineffective Networkers”, each of which has sold enough copies to ensure he still has to work for a living!
Bryan’s main areas of expertise are:
• Growing leadership and management skills
• Facilitating behavioural change through high impact training
• Project, programme and change management
• Developing high performance teams
• Understanding key financial concepts relevant to your role in the organisation
Hilary Phillips is a business copywriter with a passion for helping others to develop their writing skills. With over 25 years of experience across commercial, public sector and third sector, she approaches every training day with creativity and enthusiasm.
Hilary runs Cygnus Extra (link to www.cygnus-extra.co.uk), a communications consultancy based in Edinburgh which provides business copywriting, tone of voice consultancy and web development. Clients include The Royal Yacht Britannia, University of St Andrews, Scottish Enterprise and The Law Society of Scotland.
Delegates find her training style relaxed, friendly and engaging and enjoy the mix of presentation and practical activities that makes up a typical workshop.
Founder of Edinburgh’s The Marketing Mentor, strategist and trainer Ann Robb combines up-to-the-minute expertise in digital marketing and social media with an extensive, 20-year background in traditional marketing. Ann uses her expertise to guide corporates and start-ups in how to focus investment in marketing for the maximum possible return.
Ann is a trainer for the Google Digital Academy facilitating their Brand Solutions Masterclass throughout Europe and trains for the Google Digital Garage; an initiative to increase knowledge of all things digital to SMEs and individuals in the UK.
Ann is also evangelical about the power of LinkedIn and her own research confirms that people are aware of its potential for business development but that most don’t know how to use it properly. Ann aims to put this right with her LinkedIn training, described as “excellent, providing useful tips and advice gleaned from her real passion for the subject”.
Mark Douglas is a business partner in Blue Ptarmigan, who are people focused Performance Specialists. He has extensive experience in the design and delivery of people based ‘performance improvement interventions’ for SME’s, large corporations, third sector and public sector bodies. He has been a retail manager, change management consultant, led various functions including Supply Chain & Operations, HR, Learning & Development and Property Development for a major multinational company, he is also an associate lecturer with Dundee Business School and a business mentor and coach with the Princes Trust.
A versatile trainer working in all areas of people development in the people development, in all sectors. Specialist subjects are Exceeding Visitor Expectations, World Host, Presentation Skills, Client Care, Effective Communication Skills, Assertiveness skills, Networking skills, and Influencing Skills. She offers workshops in Building Resilience, Confidence Building, Plain English Techniques and other related subjects.
Catherine is an enthusiastic, flexible and dynamic trainer, with a great wealth of experience, having trained in all over the UK and Ireland. She offers a mixture of theory and practical exercises based on realistic scenarios which offer added value to the training experience.
Catherine has been training in both the public and private sector for 22 years and travels all over the UK and Ireland. Catherine is a Fellow of the Tourism Society and has a Post Graduate Diploma in Learning and Development.
Anne delivers tender and proposal training to companies of all sizes and in all sectors. She has an excellent track record of helping companies win business with robust financial margins, by improving the quality of their written submissions. Anne’s courses are fast-paced, interactive and highly productive. She is skilled at working with all experience levels and helping individuals learn within a group situation.
As a qualified bid professional, with knowledge transfer accreditations, she draws on over 20 years’ experience of biding and tendering. Anne started her career in engineering and retains a pragmatic and efficient style of working which results in easy-to-use tips during her courses.
She has a notable client list and has worked on numerous successful projects; prestigious ones include the Queensferry Crossing and luxury caravans for the Saudi royal family however she says her most enjoyable work is helping smaller companies become self-sufficient in writing winning bids.
Prior to moving into Export Training Ken Lofthouse worked for 29 years within the International Division of the Diageo Spirits group undertaking various management roles.
Upon leaving the group Ken established Scotlands first dedicated export training centre in partnership with the Fife Council, the local Chamber of Commerce and Scottish Enterprise International.
Since that time Ken has worked as an independent International Trade Consultant and has develeped and delivered a variety of International Trade related training courses and simulations within the UK and Eastern Europe and has worked on projects for amongst others British Chambers of Commerce, Scottish Enterprise, the European Union and of course Edinburgh Chambers of Commerce.
John Daniels has spent the last 18 years helping businesses get results from Digital.
After helping more than 300 businesses accorss 3 continents, he has settled in Edinburgh to focus on helping local organisations maximise results from their digital marketing, covering everything from website design, SEO, PPC, Facebook and LinkedIn. He combines a deep technical understanding of the internet with business acumen and a wicked sense of humour.
-Digital and social media marketing trainer
-Specialises in SME Strategy and Campaign delivery for both B2B & B2C
-Crisis Management in social media Trainer for Enterprise and large SMEs
Created a world first in social media by developing a social network that alleviated traffic congestion and in 2008 went on to develop Facebook applications for Trip Advisor. In 2009 he spent time in Las Vegas with Zappos.com, he developed a Twitter tool called Tweetabits: the location based, lead generator for business. Since 2010 Colin has been delivering social media strategy, content planning and advertising as well as providing ‘War Room’ project management for incidents on social media.
Brendan Walsh has worked with organisations in Australia, New Zealand and the UK to help them build vibrant sales & service cultures.
Brendan helps teams and groups of people to pull together to achieve a common goal. It may sound simple, but in business it is rarely seen, or achieved completely effectively.
At Hawthorn Business Group we focus on sales & service cultural development. This can be summarised as follows:
-Sales & service cultural development
– Sales strategy
-Sales & service management
-Sales & service & sales management skills