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NEXT EVENTPractical Process Mapping
27th March, 2019 09:30-16:30 TrainingThis course is for you if you are a manager, project leader, process owner or individual who is involved in improving the effectiveness of your business processes. You will leave this course knowing:...
NEXT EVENTMasterclass in Business Success
28th March, 2019 09:00-15:00 TrainingAward Winning Masterclass in Business Success This full day session gives you commercial skills that will accelerate your ability in business development; naturally your productivity level will incr...
NEXT EVENTExcel Essentials for Business
4th April, 2019 09:30-16:30 TrainingOverview: Excel Essentials for Business is a brand new course for 2019 developed in partnership with one of our specialist training partners. If you use Excel regularly at work, have not had any form...
NEXT EVENTMaking Meetings Work
5th April, 2019 09:30-12:30 TrainingPoorly run meetings constitute one of the most common complaints in organisations. They take up time and use energy that people could be using to get work done, and because meetings include several ...
NEXT EVENTIntroduction to Google Analytics
24th April, 2019 09:30-16:30 TrainingIntroduction to Google Analytics This full day course is a hands-on practical workshop. It focuses on ensuring you have a solid grounding in the fundamentals of Google Analytics from both a technic...
NEXT EVENTLeader, Manager & Operator – Which mode are you in?
25th April, 2019 09:30-13:00 TrainingThe words leadership and management are often used in the same sentence but what is the difference? Today at work, are you in operator, manager or leader mode and why? During a typical week, which mod...
NEXT EVENTManaging Conflict
29th April, 2019 09:30-16:30 TrainingOverview: This interactive workshop will see you encounter a mixture of theoretical frameworks and practical techniques to enhance your negotiation skills when encountering Conflict. The enormous...
NEXT EVENTBidding to Win: How to Write Tenders & Proposals That B...
30th April, 2019 09:30-16:30 TrainingLearn the secrets about writing winning bids, proposals and tenders (without simply cutting prices) from someone who’s helped over 500 companies and been directly involved in tender wins amounti...
NEXT EVENTHow to Complete Export Customs Entries
1st May, 2019 09:30-16:30 TrainingHow to Complete Export Customs Entries: A One Day Practical Workshop: Completing export customs entry declarations is an important task and it is essential that both the freight company (intermediar...
NEXT EVENTGoogle AdWords - Introduction
1st May, 2019 09:30-16:30 TrainingIntroduction to Google AdWords Google is the most popular advertising platform on the planet. This course will give you a solid grounding in the fundamental skills you need to succeed on Google AdWo...
NEXT EVENTAdvanced Presentation Skills
2nd May, 2019 09:30-16:30 TrainingOverview: This full day workshop will give you all the tools to take your presentation skills to the next level. If you want to discover how to stand up, command an audience, present with confiden...
NEXT EVENTSocial Media for Beginners
3rd May, 2019 09:30-16:30 TrainingSocial Media for beginners is a practical one day workshop aimed at helping both new and novice users of social media for business to get set up and running. This course gives a broad overview of the...
NEXT EVENTEssential Management Skills
7th May, 2019 09:30-16:30 TrainingEssential Management Skills How confidently would you answer yes to these questions? I will delegate a duty even though I can do it better and quicker than others? I will not worry at home about ...
NEXT EVENTProject Management Fundamentals
7th May, 2019 09:30-16:30 TrainingOverview: This course focuses on exploring the key principles of successful project management and incorporates a number of easy to apply, effective tools and techniques that, when applied in the wor...
NEXT EVENTSearch Engine Optimisation (SEO) - An Introduction
8th May, 2019 09:30-16:30 TrainingThis full day course is a hands-on practical workshop that focuses on the fundamentals of SEO for Google and to help you get your website to show up on Google more prominently and often. Course Outco...
NEXT EVENTAdvanced Social Media Techniques - LinkedIn & Twitter f...
10th May, 2019 09:30-16:30 TrainingThis advanced practical and interactive workshop focuses on teaching delegates how to harness the full power, tools and features of LinkedIn and Twitter, helping them create a step change and increase...
NEXT EVENTDigital Writing Skills
13th May, 2019 09:30-16:30 TrainingDigital Writing Skills Written content is the life blood of your website or social media channel. It’s simply the most important thing! Back in 1996 Bill Gates said “content is king&rdquo...
NEXT EVENTBoost your Sales Success
14th May, 2019 09:30-16:30 TrainingBoost your sales success This full day practical and interactive workshop teaches you how to sell effectively and successfully. Most salespeople don’t sell properly with the result that they co...
NEXT EVENTDeveloping Video Content for your Business
15th May, 2019 09:30-16:30 TrainingDeveloping Video Content for your Business Overview: Content video is one of the most powerful means of conveying your company’s message to your target audience. ?If you want to be hands on wit...
NEXT EVENTReport writing masterclass
16th May, 2019 09:30-16:30 TrainingOverview This course will help delegates produce concise and effective business documents. The course will cover different types of documents including client reports, management reports and tech...
NEXT EVENTAdvanced Social Media Marketing and Advertising on Face...
17th May, 2019 09:30-16:30 TrainingAs an already experienced marketer you will have some experience, knowledge and understanding of the digital marketing capabilities of Facebook and Instagram. You will now be looking at how you can ...
NEXT EVENTHow to prepare for TV and Radio Interviews
20th May, 2019 09:30-16:30 TrainingOverview: Being interviewed by journalists can be one of the most stressful events you will experience. The key to success is to learn the skills and techniques that will help you establish and maint...
NEXT EVENTEmail Marketing For Business
21st May, 2019 09:30-12:30 TrainingEmail marketing is quite simply one of the most successful internet tools. It’s a direct route to speak to your customers and sales prospects, developing your relationship with them and increasi...
NEXT EVENTTime Management
22nd May, 2019 09:30-16:30 TrainingThis is a practical course that will give you the skills, tools and techniques to get the most from your time, and yourself. We will work through a practical model that can be used to capture and the...
NEXT EVENTUnderstanding Incoterms (2010)
22nd May, 2019 13:30-16:30 TrainingThis highly interactive half day training course will take an in depth look at International Commercial Terms (Incoterms 2010). An Incoterm should be included in any International Trade Contract or qu...
NEXT EVENTNegotiating and Influencing skills
23rd May, 2019 09:30-16:30 TrainingThis course is designed to provide you with the essential techniques and strategies to understand how negotiating fits into a) the sales process, and b) the staff management/leadership process, and ho...
NEXT EVENTHow to Approach and Manage Customer Service on Social M...
24th May, 2019 09:30-12:30 TrainingCustomers are increasingly turning to social media to air frustrations or grievances that they are having with a particular company. Alongside this, audiences are also looking at your social media cha...
NEXT EVENT21st Century Management
28th May, 2019 09:30-16:30 Training21st Century Management: We are almost a 1/5th of our way through the 21st Century however, many managers have sleep walked into the 21st Century using 20th Century management. The world we live an...
NEXT EVENTFinance for non Financial Managers
28th May, 2019 09:30-16:30 TrainingThis intensive and practical course provides participants with a solid grounding in many aspects of finance, including exploration and interpretation of their own financial statements, management acco...
NEXT EVENTNetworking Skills
29th May, 2019 09:30-16:30 TrainingThis one day interactive course focuses on how to prepare for, how to behave at, and how to act after, formal and informal business networking meetings, ensuring you get the skills and confidence to n...
NEXT EVENTMarketing Essentials for Business
30th May, 2019 09:30-16:30 TrainingThis one day practical and interactive workshop is designed for delegates to get a broad overview of the current best practice marketing essentials for their business. If you’re feeling a litt...
NEXT EVENTSales and Account Management
4th June, 2019 09:30-16:30 TrainingSales & Account Management This full day highly interactive and practical workshop will teach you to effectively understand the needs of your customers and manage them in an effective and proacti...
NEXT EVENTDigital Marketing
5th June, 2019 09:30-16:30 TrainingThis course is ideal for anyone who wants to understand the essentials of how to deliver an effective digital marketing campaign. We’ll strip digital marketing back to its core; removing buzzwor...
NEXT EVENTDealing with difficult situations
12th June, 2019 09:30-16:30 TrainingOverview When difficult situations arise, it’s all too easy to act too quickly. We all know how hard it is to deal with a problem without people misunderstanding each other or taking things per...
NEXT EVENTBudgeting and Financial Planning
13th June, 2019 09:30-16:30 TrainingThis training course helps you to understand the world of business budgeting and financial planning. It provides delegates with the techniques and effectively confidence to set, manage, and control th...
NEXT EVENTBlogging for Business
14th June, 2019 09:30-16:30 TrainingBlogging for Business Is your blog channel generating interest? Is it converting readers into customers? Is it helping you develop your reputation? Is it helping you get found in search? Come on this...
NEXT EVENTManaging Talent
18th June, 2019 09:30-16:30 TrainingAn organisation’s ability to attract, recruit, retain and develop the most capable employees in the market place will determine its success or failure. What an organisation can deliver or achiev...
NEXT EVENTDocumentary Letters of Credit
19th June, 2019 09:30-16:30 TrainingThis highly interactive one day training course will look at the 4 main payment methods used in International Trade transactions with a focus on Letters of Credit. This course aims to provide delegate...
NEXT EVENTPresentation Skills
20th June, 2019 09:30-16:30 TrainingWhether you are an experienced speaker, needing to brush up on your delivery or you have had little or no experience of presenting, this course will give you the confidence to design and deliver an ef...
NEXT EVENTCoaching Conversations
21st June, 2019 09:30-16:30 TrainingSuccessful leaders understand and practice good coaching skills with their teams. Quality coaching conversations can be some of the most difficult to have but are essential when developing the perform...
NEXT EVENTExport Documentation
26th June, 2019 09:30-16:00 TrainingThis highly interactive one day training course will look at the considerable array of Export documents which may be required to be produced or obtained by the exporter. Course Outcomes Delegates ...
NEXT EVENTLinkedIn Masterclass: The Complete Guide to Personal an...
27th June, 2019 09:30-16:30 TrainingThis workshop is designed to ensure that you are in the best position to harness the power and opportunities of LinkedIn for you and your business. As this is a practical workshop which includes l...
NEXT EVENTBidding to Win: How to Write Tenders & Proposals That B...
2nd July, 2019 09:30-16:30 TrainingLearn the secrets about writing winning bids, proposals and tenders (without simply cutting prices) from someone who’s helped over 500 companies and been directly involved in tender wins amounti...
NEXT EVENTImproving the Customer Experience
4th July, 2019 09:30-16:30 TrainingThis interactive course focuses on defining the “expectations” that your customers have of you and your organisation, and the different standards of service that they expect. The course co...
NEXT EVENTFinance the Basics
5th July, 2019 09:30-16:30 TrainingThis course is designed for those who need to gain a clearer understanding of the basics of business finance. It covers how finance impacts on the decisions that are made on a day-to-day basis at a ...
NEXT EVENTIntroduction to Google Analytics
9th July, 2019 09:30-16:30 TrainingIntroduction to Google Analytics This full day course is a hands-on practical workshop. It focuses on ensuring you have a solid grounding in the fundamentals of Google Analytics from both a technic...
NEXT EVENTHR & How to Manage your Staff Problems Effectively
9th July, 2019 09:30-16:30 TrainingThis half day session will provide Managers with the basic information you need to know about HR which well help you to manage your people well and avoid any issues further down the line. Course Outc...
NEXT EVENTIntroduction to Google Display Ads
11th July, 2019 09:30-16:30 TrainingIntroduction to Google Display Ads Google is the most popular advertising platform on the planet. This course will focus on the Display Network aspects of the Google Ads network. The Google display n...
NEXT EVENTMaking Meetings Work
19th July, 2019 09:30-12:30 TrainingPoorly run meetings constitute one of the most common complaints in organisations. They take up time and use energy that people could be using to get work done, and because meetings include several ...
NEXT EVENTExcel Essentials for Business
23rd July, 2019 09:30-16:30 TrainingOverview: Excel Essentials for Business is a brand new course for 2019 developed in partnership with one of our specialist training partners. If you use Excel regularly at work, have not had any form...
NEXT EVENTLeading and Managing Change
24th July, 2019 09:30-16:30 TrainingLeading and Managing Change – Creating the future you want. We live in a world of constant change and our organisations need to constantly adapt to both survive and prosper. The history books a...
NEXT EVENTLeader, Manager & Operator – Which mode are you in?
25th July, 2019 09:30-13:00 TrainingThe words leadership and management are often used in the same sentence but what is the difference? Today at work, are you in operator, manager or leader mode and why? During a typical week, which mod...
NEXT EVENTNetworking Skills
20th August, 2019 09:30-16:30 TrainingThis one day interactive course focuses on how to prepare for, how to behave at, and how to act after, formal and informal business networking meetings, ensuring you get the skills and confidence to n...
NEXT EVENTReport writing masterclass
21st August, 2019 09:30-16:30 TrainingOverview This course will help delegates produce concise and effective business documents. The course will cover different types of documents including client reports, management reports and tech...
NEXT EVENTUnderstanding Incoterms (2010)
22nd August, 2019 13:30-16:30 TrainingThis highly interactive half day training course will take an in depth look at International Commercial Terms (Incoterms 2010). An Incoterm should be included in any International Trade Contract or qu...
NEXT EVENTNegotiating and Influencing skills
27th August, 2019 09:30-16:30 TrainingThis course is designed to provide you with the essential techniques and strategies to understand how negotiating fits into a) the sales process, and b) the staff management/leadership process, and ho...
NEXT EVENTBudgeting and Financial Planning
28th August, 2019 09:30-16:30 TrainingThis training course helps you to understand the world of business budgeting and financial planning. It provides delegates with the techniques and effectively confidence to set, manage, and control th...
NEXT EVENTPresentation Skills
29th August, 2019 09:30-16:30 TrainingWhether you are an experienced speaker, needing to brush up on your delivery or you have had little or no experience of presenting, this course will give you the confidence to design and deliver an ef...
NEXT EVENTLeading and Managing Change
3rd September, 2019 09:30-16:30 TrainingLeading and Managing Change – Creating the future you want. We live in a world of constant change and our organisations need to constantly adapt to both survive and prosper. The history books a...
NEXT EVENTBoost your Sales Success
4th September, 2019 09:30-16:30 TrainingBoost your sales success This full day practical and interactive workshop teaches you how to sell effectively and successfully. Most salespeople don’t sell properly with the result that they co...
NEXT EVENTFinance for non Financial Managers
5th September, 2019 09:30-16:30 TrainingThis intensive and practical course provides participants with a solid grounding in many aspects of finance, including exploration and interpretation of their own financial statements, management acco...
NEXT EVENTGoogle AdWords - Introduction
5th September, 2019 09:30-16:30 TrainingIntroduction to Google AdWords Google is the most popular advertising platform on the planet. This course will give you a solid grounding in the fundamental skills you need to succeed on Google AdWo...
NEXT EVENTSocial Media for Beginners
6th September, 2019 09:30-16:30 TrainingSocial Media for beginners is a practical one day workshop aimed at helping both new and novice users of social media for business to get set up and running. This course gives a broad overview of the...
NEXT EVENTDeveloping Video Content for your Business
10th September, 2019 09:30-16:30 TrainingDeveloping Video Content for your Business Overview: Content video is one of the most powerful means of conveying your company’s message to your target audience. ?If you want to be hands on wit...
NEXT EVENTDigital Marketing
11th September, 2019 09:30-16:30 TrainingThis course is ideal for anyone who wants to understand the essentials of how to deliver an effective digital marketing campaign. We’ll strip digital marketing back to its core; removing buzzwor...
NEXT EVENTTime Management
12th September, 2019 09:30-16:30 TrainingThis is a practical course that will give you the skills, tools and techniques to get the most from your time, and yourself. We will work through a practical model that can be used to capture and the...
NEXT EVENTAdvanced Social Media Techniques - LinkedIn & Twitter f...
13th September, 2019 09:30-16:30 TrainingThis advanced practical and interactive workshop focuses on teaching delegates how to harness the full power, tools and features of LinkedIn and Twitter, helping them create a step change and increase...
NEXT EVENTDealing with difficult situations
17th September, 2019 09:30-16:30 TrainingOverview When difficult situations arise, it’s all too easy to act too quickly. We all know how hard it is to deal with a problem without people misunderstanding each other or taking things pe...
NEXT EVENTEssential Management Skills
18th September, 2019 09:30-16:30 TrainingEssential Management Skills How confidently would you answer yes to these questions? I will delegate a duty even though I can do it better and quicker than others? I will not worry at home about ...
NEXT EVENTDigital Writing Skills
19th September, 2019 09:30-16:30 TrainingDigital Writing Skills Written content is the life blood of your website or social media channel. It’s simply the most important thing! Back in 1996 Bill Gates said “content is king&rdquo...
NEXT EVENTCoaching Conversations
19th September, 2019 09:30-16:30 TrainingSuccessful leaders understand and practice good coaching skills with their teams. Quality coaching conversations can be some of the most difficult to have but are essential when developing the perform...
NEXT EVENTAdvanced Social Media Marketing and Advertising on Face...
20th September, 2019 09:30-16:30 TrainingAs an already experienced marketer you will have some experience, knowledge and understanding of the digital marketing capabilities of Facebook and Instagram. You will now be looking at how you can ...
NEXT EVENTHow to prepare for TV and Radio Interviews
23rd September, 2019 09:30-16:30 TrainingOverview: Being interviewed by journalists can be one of the most stressful events you will experience. The key to success is to learn the skills and techniques that will help you establish and maint...
NEXT EVENT21st Century Management
24th September, 2019 09:30-16:30 Training21st Century Management: We are almost a 1/5th of our way through the 21st Century however, many managers have sleep walked into the 21st Century using 20th Century management. The world we live an...
NEXT EVENTEmail Marketing For Business
24th September, 2019 09:30-12:30 TrainingEmail marketing is quite simply one of the most successful internet tools. It’s a direct route to speak to your customers and sales prospects, developing your relationship with them and increasi...
NEXT EVENTSearch Engine Optimisation (SEO) - An Introduction
25th September, 2019 09:30-16:30 TrainingThis full day course is a hands-on practical workshop that focuses on the fundamentals of SEO for Google and to help you get your website to show up on Google more prominently and often. Course Outco...
NEXT EVENTSales and Account Management
25th September, 2019 09:30-16:30 TrainingSales & Account Management This full day highly interactive and practical workshop will teach you to effectively understand the needs of your customers and manage them in an effective and proacti...
NEXT EVENTManaging Talent
26th September, 2019 09:30-16:30 TrainingAn organisation’s ability to attract, recruit, retain and develop the most capable employees in the market place will determine its success or failure. What an organisation can deliver or achiev...
NEXT EVENTHow to Approach and Manage Customer Service on Social M...
27th September, 2019 09:30-12:30 TrainingCustomers are increasingly turning to social media to air frustrations or grievances that they are having with a particular company. Alongside this, audiences are also looking at your social media cha...
NEXT EVENTExport Documentation
1st October, 2019 09:30-16:00 TrainingThis highly interactive one day training course will look at the considerable array of Export documents which may be required to be produced or obtained by the exporter. Course Outcomes Delegates ...
NEXT EVENTLinkedIn Masterclass: The Complete Guide to Personal an...
3rd October, 2019 09:30-16:30 TrainingThis workshop is designed to ensure that you are in the best position to harness the power and opportunities of LinkedIn for you and your business. As this is a practical workshop which includes l...
NEXT EVENTIntroduction to Google Analytics