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New store at Edinburgh Airport promises to be a one-stop-shop for all luggage needs

Posted: 14th November 2014

A brand new store at Edinburgh Airport looks set to offer passengers an answer to all their luggage needs.

Luggage-Point, a retail and service arm of Weigh-ahead, is now open in the airport’s new terminal extension, offering passengers everything they would need to make their journey go as smoothly as possible.

Stocking luxury brands like Samsonite, Kipling, Trunki and Fiorelli, the new store offers customers a dry-cleaning drop-off and collection service, as well as lost property, storage and bag wrap facilities – the first time Edinburgh Airport has had a one-stop-shop like this.

The Edinburgh store is also the first retailer in the world to stock exclusive merchandise from Rise Gear – previously featured on the Canadian Dragons Den, these fantastic luggage products can roll packing and storage all into one.

Open from 4:00am-10pm, passengers can take full advantage of the storage and shipping facilities all in one convenient location. The airport’s Shop and Collect service will also be based at Luggage-Point.

In another world-first, Edinburgh Airport is to install the very latest design of the patented Best-weigh pre-check-in weighing units. Passengers are able to check the weight of their luggage against the permitted allowance no matter which airline they’re flying with or destination.

In a matter of seconds users are advised if their luggage is under or over their allowance. If too heavy, the system automatically calculates and advises of any potential charges. Machines are fitted with card payment facilities and are located in the main check-in hall. A free re-weigh service is also available to passengers wishing to re-pack their bag for that extra piece of mind.

Richard Townsend, Head of Retail and Property at Edinburgh Airport, said: “We’re passionate about giving our passengers the very best choice and experience and our retail development programme has focused on this.

“Having the new Luggage-Point store in our new terminal means that customers can have the choice of fantastic products and services in the one place.

“We want to make the passenger journey as easy and stress-free as possible so the fact we can now offer services like bag wrapping and dry-cleaning will be a real benefit to our customers.”

Co-founded in 2012 by Carole and Gerard Stewart, Luggage-Point is a real family affair with the couple’s sons, Marc and Graeme also on board as Director and UK Manager for the company.

Global domination is also underway with Weigh-ahead operational in 11 UK airports, recent installations in Nigeria and discussions with airports in Australia and New Zealand.

Marc said: “We’re extremely proud and excited not only as a company but as a family to be opening our new travel retail and passenger services store at Edinburgh Airport.

“Passengers and staff alike can take advantage of the wide range of services available under one roof whilst browsing travel goods from a host of established and innovative brands.

“Edinburgh Airport is growing whilst committed to enhancing and improving the passenger experience. Luggage-Point shares the same philosophy and look forward to working with Edinburgh Airport to achieve these goals.”

About Edinburgh Airport:

Edinburgh Airport is Scotland’s busiest airport. More than 40 airlines serve 100-plus destinations and 9.78 million passengers passed through the airport in 2013 – the busiest year ever for a Scottish airport. It is the fifth largest in the UK, in terms of passenger numbers, and employs over 5000 people.

July 2014 was the airport’s busiest month ever with over 1.1 million passengers travelling through its terminal.

Edinburgh Airport was named best in Britain, and top three in Europe, for passenger satisfaction, at the Airport Service Quality (ASQ) Awards in 2012 and ‘Best European Airport (5-10m passengers)’ at the ACI EUROPE Best Airport Awards in 2012 and 2013. It has also won Scottish Airport of the Year at the Scottish Transport Awards in 2013 and 2014.

About Luggage-Point:

Luggage-Point was established in 2012 by Carole and Gerard Stewart, as the service and retail division of Weigh-ahead. Its mission is to improve the experience for passengers and operators by providing a range of essential airport services from one convenient location.

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