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News & Blog


Posted: 3rd December 2021

How do you know if a letting agent will go the extra mile to deliver exceptional service?

An award voted for by customers is a compelling indication, and Clan Gordon is delighted to have been awarded several prestigious accolades this November.

The Edinburgh Lettings Agency won big at two major awards ceremonies: the allAgents and the EA Masters.

Clan Gordon wins nationwide recognition for service at two industry awards

🏆Best Lettings Agent in Edinburgh – allAgents
🏆Best Lettings Agent in Scotland – allAgents
🏆Best Overall Agent in Edinburgh (including estate agents) – allAgents
🏆 Best Estate Agent Guide Gold Award – EA Masters

allAgents is the UK’s biggest customer property review website and EA Masters celebrates the best estate agents and letting agents and the leading property industry suppliers.

These awards recognise our continuous commitment to customer service and satisfaction and places our service ahead of all other estate and letting agents in Edinburgh.

‘Winning the customers’ vote means we’re getting it right’

Clan Gordon Managing Director Jonathan Gordon said: “All awards are important but ones that are voted for by customers are the most valuable because they are a firm assurance that we’re getting things right.

“To beat other estate and letting agents in Edinburgh to these titles is an amazing achievement and Clan Gordon staff should be proud of the contribution they have made at an extremely difficult time.

“The pandemic posed huge problems for the property sector, but we met them head-on, quickly adapting to home working for our employees and installing a high-tech new telephone system to ensure customers were not adversely impacted.

“We also switched to virtual viewings and made sure our services continued safely within the guidelines issued by the government. This investment has been recognised with these awards and we are extremely proud of the achievement.”

Five-star reviews for our services allows people to enter independent reviews of services they have received from letting and estate agents across the UK. The reviews can be seen by other users of the site, with scores of up to five stars being awarded.

The awards from The Property Academy celebrate the best estate agents and letting agents and the best property industry suppliers. The Best Estate Agent Guide Gold Award is given to only the top 5% of agencies across the UK.

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If you’re looking for an award-winning letting agent and property management service in Edinburgh, schedule a call with our team and mention Connect Business magazine.

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