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All change – the search for coins is gone

Posted: 19th September 2017

• Contactless and card payment technology rolled out across Scotland
• Parking infrastructure undergoing comprehensive upgrade across Scotland

ScotRail has taken the hassle out of parking at stations with the rollout of new payment machines at train stations across the country.

At all station car parks operated by ScotRail where charges apply, customers now benefit from card and contactless technology which eliminates the search for change to pay for car parking. These new machines are part of the ongoing upgrade to Scotland’s rail infrastructure.

All ‘pay and display’ car parks also offer the option for customers to pay by phone or app via Ring Go.

Every pay and display machine has been replaced, while all ‘paystations’ car parks with barriers have been upgraded, to accommodate contactless card payment methods.

These new payment facilities follow the announcement earlier this month that customers will be able to benefit from 100 free-to-use electric vehicle charging points from November.

The ScotRail Alliance’s programmes and transformation director, Ian McConnell, said: “Parking at stations shouldn’t be a hassle. These new and upgraded machines will accept card payments with no minimum spend, as well as accepting the new-style £5 notes and £1 coins.

“We’re working hard to improve the experience for our customers every single day – this is one small change that we hope will make a big difference for them.”

Transport Scotland’s Head of Rail Franchise Management, Andrew Mackie, said: “Enhancing the customer experience through a smart and integrated railway forms part of the ScotRail franchise and with the investment in new and upgraded machines at station car parks, this will make it easier for customers to choose how they pay for their parking.”

For further information please contact communications@scotrail.co.uk or call 0141 555 4247.

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