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A day in the life of a Tempus IME Account Director

Posted: 26th April 2017

Over the past few months, we’ve seen some exciting developments, big and small. We couldn’t have done it without our amazing and growing team.

We’d like you to get to know us a little better and this month we ask Paul Ranaldi, one of our Account Directors, to give us a little insight into his background and his day to day at Tempus IME.

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What was your background before joining Tempus IME?
Having trained initially as a project manager within the UK I found my skills were in demand elsewhere and moved to positions in Europe and South East Asia. After several years overseas I returned to Scotland and upon my return worked within the print manufacturing industry bringing in new ideas and procedures. This led to senior roles within key account management and managing client project delivery

Who are your clients?
Because of the range of services we offer, clients can range from large pharmaceutical companies and financial institutions through to leisure industries and trade associations. We also have a number of retail clients.

How does a typical day as an Account Director look?
I am responsible for managing the relationship between Tempus and our customers because for many clients I am the main point of contact. The role has a lot of variety from handling contracts, preparing quotes and arranging orders. I really enjoy the interaction with my clients and driving the business forward.

What’s the most random client request you’ve had?
I think the most random was my client had an agency that supplied film & TV extra actors. He had an extra on a film set who went awol and he desperately needed someone to stand in for a few scenes. Apparently I was his lookalike. My client asked if I would do him a favour and turn up for the day, so I did.

What’s the best thing about working at Tempus IME?
I’m lucky enough to work with a good group of people both internally and externally. I have met and worked with a number of really interesting people. Also, the work is continually varied and no two days are the same.

Feel free to contact Paul directly if you have an enquiry or would like us to quote for upcoming work – email: paul.ranaldi@tempusime.com or tel: 0131 516 5678

Business Comment

Business Comment is the Edinburgh Chamber of Commerce’s bi-monthly magazine. It provides insight on Edinburgh’s vibrant business community, with features on the city’s key sectors, interviews with leading figures and news on new business developments in the capital.
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