Managing People - Performance Management, Reviews, Appraisals & Feedback

Managing People - Performance Management, Reviews, Appraisals & Feedback

@ Edinburgh Chamber of Commerce Delivered Online Edinburgh Midlothian EH2 2LE

15th September, 2022 10:00-15:00 Training 195.00-250.00
Conducting great performance reviews and appraisals is key element of being a great manager. This workshop will take the mystique out of conducting appraisals, giving feedback and enable you to make them motivational and hold constructive conversations which will have a positive impact on your team.

This session will share how best to plan appraisals, give feedback, encourage self-reflection and greater levels of personal ownership. It will explore how to handle difficult conversations and people, and where necessary diagnose the root cause of performance issues and how to prevent these in the first place.

The workshop includes the five steps to holding great delivery conversations and how to adapt your approach to different people and scenarios. Finally, it will explore how to create a working environment where people feel empowered and engaged in their work.

The workshops are designed to be interactive, blending management theory with practical day-to-day examples, participant contributions and group work.

Who should attend
Aimed at Managers, Supervisors, HR personnel and newly appointed staff who are involved in the appraisal process and wish to make a positive impact.

Learning Outcomes
  • Greater capability and confidence in conducting effective performance reviews and appraisals
  • To understand the importance of taking a respectful & compassionate approach to appraisals
  • How to effectively prepare for and plan effective reviews and appraisals
  • Ability to handle difficult conversations, emotional reactions and feedback surrounding poor performance
  • Able to diagnose the root cause of performance issues and prevent these in the first place
  • Your team will feel more empowered and engaged in the business
  • Enhanced personal communication skills
Course Director: Mark Douglas

Train your team:
This course can be delivered on site for corporate teams and tailored to your specific requirements. For details contact

The ECC training experience:
  • Expert trainers - Passionate specialists who keep up to date with the latest trends in their field
  • Quality delivery - Trainers are assessed annually on the quality of their delivery and delegate engagement
  • Practical training methods - Theory and practical based training to take back to the office
  • Small class sizes - No more than 15 people to ensure you get the most from our trainers
  • Wide breadth of topics - ECC offer over 40 different essential business training courses covering everything from Leadership and Management through to Digital and International Trade
  • 3 learning levels – Beginner /Introductory, Intermediate and Advanced
Cancellation Policy: Click Here

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