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HR & How to Manage your Staff Problems Effectively

HR & How to Manage your Staff Problems Effectively

@ Edinburgh Chamber of Commerce 40 George Street EDINBURGH Midlothian EH2 2LE

11th February, 2020 09:30-16:30 Training 195.00-250.00
This half day session will provide Managers with the basic information you need to know about HR which well help you to manage your people well and avoid any issues further down the line.

Course Outcomes:

You will leave this course with:
  • the key HR processes your organisation needs to manage your people
  • the main types of issues you may come across when dealing with employees
  • useful information and techniques to ensure you avoid making unnecessary mistakes
  • Understanding the implications of getting these things wrong, including loss of performance and potentially Employment Tribunal claims.
  • Confidence on how to take action to deal with people issues on time and to avoid them arising in the first place. 
Course Level: Beginner/intermediate level course

Who is this course aimed at? Managers

Course outline:

The format of the course will be a tutor led experience with the opportunity for interaction from attendees and the main topics covered will include:
  • The importance of your staff handbook and employment contracts;
  • How to apply policies and use your staff handbook;
  • Recruiting for success;
  • Managing poor performance and behaviours
  • The disciplinary procedure
  • When staff raise a grievance
  • How to manage short term and long term absence
  • Creating the right working environment 
Trainer info:

This course will be delivered by Derek Liddell of Whytepark HR, an experienced HR professional whose area of expertise includes providing organisations with effective procedures to maintain and improve employee performance in line the organisation's objectives.


“Derek worked effectively with stakeholders at all levels to deliver the new structure and to communicate a new way of accessing HR and information for our managers and staff. His pragmatic approach and excellent ideas enabled the change to be delivered successfully within budget and timescales.” (Group Services Director – Housing Association)

“We are hugely grateful to Derek Liddell for his unfailing help and support with our recent HR problems. We cannot recommend his services highly enough.” (Business owner)

"Derek helped sort out our day-to-day staff issues, he can provide you support like an HR department would provide for you in a big company. I enjoyed working with Derek as he explained everything in plain language and helped to ensure the further welfare of the staff." (Business owner)

Business Comment

Business Comment is the Edinburgh Chamber of Commerce’s bi-monthly magazine. It provides insight on Edinburgh’s vibrant business community, with features on the city’s key sectors, interviews with leading figures and news on new business developments in the capital.
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