The Edinburgh Chamber is now offering a range of virtual and live events. Please view our calendar below. To find out more on our Covid-19 events policy, please visit our 'About our Events' page.

Essential Management Skills

Essential Management Skills

@ Edinburgh Chamber of Commerce 40 George Street EDINBURGH Midlothian EH2 2LE

14th October, 2021 10:00-15:00 Training 195.00-250.00

The world we live and work in is changing at an ever increasing pace. As we emerge from the Covid-19 pandemic both employees and clients have different expectations and needs to those of 12 months ago, with much going online and remote management becoming a norm.

How confidently would you answer yes to these questions?
  • I will delegate a duty even though I can do it better and quicker than others?
  • I can effectively manage good and poor performance?
  • I am comfortable with my remote management of my team?
  • I believe I can proactively handle conflict in the workplace?
  • I can effectively give feedback that both helps an individual improve and builds their self-confidence and self esteem
If you would answer ‘no’ to some of these questions, then this workshop is for you. This is going to be one of the most challenging years you will ever have. There is a direct correlation between your management skills and the performance of your team/ department or organisation as we emerge from the Covid-19 pandemic.

Who should attend this course?
Aimed at both newly appointed managers or managers who wish to develop further their management skills.

Learning Outcomes:  
  • Greater capability and confidence in leading and managing people including remotely
  • Feel confident about holding great delivery conversations
  • Understand how the stewardship approach to delegation will enhance your team’s performance
  • Your team will feel more empowered and engaged in the business
  • Feel less stressed about handing difficult conversations, people and conflict
  • Feel more confident about giving and receiving feedback
Course Director: Mark Douglas

Train your team:
This course can be delivered on site for corporate teams and tailored to your specific requirements. For details contact

The ECC training experience:
  • Expert trainers - Passionate specialists who keep up to date with the latest trends in their field
  • Quality delivery - Trainers are assessed annually on the quality of their delivery and delegate engagement
  • Practical training methods - Theory and practical based training to take back to the office
  • Small class sizes - No more than 15 people to ensure you get the most from our trainers
  • Wide breadth of topics - ECC offer over 40 different essential business training courses covering everything from Leadership and Management through to Digital and International Trade
  • 3 learning levels – Beginner /Introductory, Intermediate and Advanced

  • ‘A superb session that I would highly recommend’
  • ‘Highly recommend if you are looking to be more effective and influential in the workplace’
  • ‘Great presenter. A worthwhile course to attend A+++’
  • ‘I very much enjoyed the course. It was clear, relevant and well delivered. Would recommend to others’
Cancellation Policy: Click Here

Business Comment

Business Comment is the Edinburgh Chamber of Commerce’s bi-monthly magazine. It provides insight on Edinburgh’s vibrant business community, with features on the city’s key sectors, interviews with leading figures and news on new business developments in the capital.
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