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SELECT continues to support Members with launch of SELECTcerts user guide

Posted: 19th August 2020

SELECT has continued its ongoing Member support by launching an in-depth guide for users of its popular SELECTcerts digital certification app.

The 60-page digital booklet includes practical information on all aspects of the service, from getting started to creating certificates and making the most of the app’s many functions.

Created by SELECT Technical Adviser Neil Sim, with input from other members of the trade association’s Technical team, the guide features clear imagery to help users gain maximum benefits from the service.

SELECT Director of Technical Services Dave Forrester said: “We are delighted with the new user guide, which has been created in response to specific Member feedback.

“The new guide will help Members create a full range of electronic certificates quickly and easily, and assist in the creation of a client database and installation locations.

“It’s yet another way in which we continue to listen to our Members and deliver the services and support they need.”

The new guide follows a range of dedicated services introduced for SELECTcerts users since a new version of the app was launched in February.

A Facebook group now gives Members the chance to ask questions and share advice, with 28 new users signing up in June and July. And a regular e-newsletter is now also sent to all users, providing invaluable hints, tips and updates.

In addition, the app itself has been updated, with version 2.1.7 now available and featuring the following upgrades, all tested by the SELECT Technical team:

– Spacing added to R2 and Zs columns on circuit chart/test results

– Fix for toggle fields (e.g. polarity) showing incorrect value on test results when scrolling.

– Improvements to backup feature to assist support calls

– Fix freezing issue after inactivity on Windows and iOS (Microsoft Xamarin Forms bug/update)

– Fix issue with EICR inspection schedule tick on item 5.12 a)

Dave added: “We will continue to upgrade and improve the app over the upcoming months, reacting to feedback to create the ultimate user experience for our Members.”

Developed in partnership with the experts at Computer Scene Technical Ltd, SELECTcerts is designed to be accessed by all internet-enabled devices and is available from Google Play, Windows App Store and the Apple App Store.

Annual subscription is £240 + VAT or £20 + VAT per month. For further details, email memberservices@select.org.uk  or call 0131 445 557.

 

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