Welcome to the new look Scottish Water Newsletter – we’re going digital to help reach our Net Zero by 2040 target!

It’s been a challenging year for all of us, as we responded to the Covid-19 pandemic. At Scottish Water, we’ve had to adapt quickly, and transform the way we work, to allow our frontline key workers to maintain the same level of water and waste water services to our customers. We’ve learned a lot, and recognised that, as a business, we can be fleet, flexibile, and innovative in the face of a fast-changing environment.

Our latest Performance & Prospects Report was published on 1 September 2021, where you can find out how we performed in 2020/21, and our plans for the future.

We must play our part in supporting a flourishing Scotland, and to do this we need to undergo a transformation as big as any challenge we’ve ever faced.

We face significant challenges in the future, not least as a result of climate change and our ageing infrastructure, to maintain the level of service we provide to customers and communities.

This will require a significant increase in investment levels, and increases in customer charges and borrowing from the Scottish Government to pay for this.

Over the next year, we’ll continue to build good relationships with you, our stakeholders, and we look forward to working with many new faces too.

This whistle-stop tour, highlights just a fraction of the work we have been involved in over the past year. We’ll cover Net Zero, Climate Change, Flourishing Scotland and Major Investment, as well as some of the more unusual work we get involved in. Please click the underlined links if you want to read more.

We hope you enjoy this update and we look forward to speaking to you soon.

Here’s to working with you,

All at Scottish Water

Download the digital newsletter here.