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Historic Environment Scotland sets out plans to reopen its properties as COVID-19 restrictions ease

Posted: 29th March 2021

Scotland’s historic sites get ready to lower their drawbridges once more following the Scottish Government’s route map to lift restrictions across mainland Scotland

Scotland’s biggest operator of visitor attractions, Historic Environment Scotland (HES), has set out its plans for the reopening of its sites as Covid restrictions ease.

HES is adopting a phased approach to reopen its properties, with over 70% of its free to access and ticketed properties reopening on Friday 30 April following the Scottish Government’s proposed dates for the reopening of the tourism sector and mainland Scotland moving to covid protection level 3.

This will see some of Scotland’s most iconic heritage sites, including Edinburgh Castle, Stirling Castle, Fort George and Caerlaverock Castle, reopen to the public in line with Scottish Government guidelines.

This will also include access to over 200 unstaffed and key-keeper sites across Scotland where HES can provide free and safe access and where physical distancing can be readily maintained. *

HES also plans to re-open further sites across Scotland as part of a rolling programme of reopening over the coming months.

The approach to reopening has taken into consideration the requirements of each site as well as the regional picture to ensure that, as much as possible, HES’ reopening plans appropriately consider the circumstances in each local area, whilst providing a diverse range of experiences for visitors to enjoy.

As part of the reopening, visitors, including members, will be required to pre-book tickets online and to use contactless payment where possible; one-way systems will be implemented in some locations; and some areas of sites, such as enclosed spaces, will be closed off to visitors. Visitor numbers will also be limited for safety reasons.

Technology is also being used to tell the sites’ stories in innovative ways, with QR codes being adopted at a number of different sites.

Alex Paterson, Chief Executive of HES, said: “Scotland’s heritage attractions are a key part of our tourism sector both nationally and at a local community level, and contribute to our individual wellbeing, so we’re delighted to once again be opening sites up across the country.

“This will see us reopen all of the sites we reopened last year on the 30 April as well as further sites across the country on a phased based over the upcoming months.

“As always, the safety of our staff and visitors has been at the forefront of our planning, enabling safe access to our properties in line with Scottish Government guidance and our minimum operating standards which underpin our approach.

“We’re also pleased to tell the story of the sites through technology so visitors have the opportunity to experience the old and the new when they are exploring some of our most iconic sites and enjoying a piece of 5,000 years of history.”

All sites will follow the HES minimum operating standards, which were developed to set a benchmark for the safe reopening of historic sites and resumption of operational activities.

Tickets for all sites reopening on the 30 April will be available on a pre-booked basis next month. For further information on HES sites reopening visit www.historicenvironment.scot.

Business Comment

Business Comment is the Edinburgh Chamber of Commerce’s bi-monthly magazine. It provides insight on Edinburgh’s vibrant business community, with features on the city’s key sectors, interviews with leading figures and news on new business developments in the capital.
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