Travel advice for rugby fans heading to RBS Six Nations games at Murrayfield

The ScotRail Alliance is reminding rugby fans travelling to Scotland’s Six Nations home games that trains will be extremely busy to and from Edinburgh.   Scotland will play Ireland on Saturday 4 February (KO 2.25pm), Wales on Saturday 25 February (KO 2.25pm), and Italy on Saturday 18 March (KO 12.30pm).…

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SCOTRAIL RESPONDS TO NATIONAL RAIL PASSENGER SURVEY

ScotRail’s overall customer satisfaction has remained above the national average, despite Scotland’s railway undergoing an unprecedented period of change

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ScotRail welcomes arrival of customer hub at Tweedbank

The ScotRail Alliance is pleased to announce that a new customer hub, offering locally-produced refreshments as well as toilet facilities, will open at Tweedbank station on Monday. The new development adjacent to the platform will allow customers to purchase refreshments and access toilet facilities at the Borders Railway terminus for…

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The latest from Scotrail Business Travel News

Scotrail became the sixth largest organisation in Scotland to become a Living Wage Accredited Employer last year, and in November they became the first UK train operator to carry the Living Wage logo on their trains.

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Generous ScotRail customers help raise £57,000 for 2016 Poppy appeal

A total of £53,892.49 was collected through donations and the sale of poppies at stations and booking offices across the country in the weeks leading up to Armistice Day on November 11. The ScotRail Alliance has donate a further £4,000, bringing the final total to almost £58,000. All of which will go towards supporting military veterans and their families.

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ScotRail and Stagecoach ticket acceptance in place next week

People from Fife will now be able to stay on the move during periods of severe rail disruption, thanks to a new ticket acceptance arrangement between ScotRail and Stagecoach East Scotland. From Monday 16 January, ScotRail customers affected by any major disruption as a result of severe weather, emergency repairs or signalling issues, will be able to complete their journey using Stagecoach East Scotland bus services.

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‘All change’ at Kilmarnock station

Vacant station buildings have been transformed into a bustling community hub, thanks to the continued dedication of local community group.

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SCOTRAIL ALLIANCE PUBLISHES LATEST PERFORMANCE FIGURES

Annual average performance rises to 90% – the third increase in a row – making ScotRail the second best performing large operator* in the UK. Performance for period ten – the four weeks to 7 Jan – is 89.7%; 6% better than last four weeks and 2.8% better than same…

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ScotRail Alliance winter roadshows help keep Bathgate customers informed

ScotRail Alliance teams will be visiting Bathgate station on 9 January as part of a tour of key stations to meet customers and help them to prepare for their winter travel.  Following a successful series of winter roadshows in December, the team will once again be visiting busy stations across…

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ScotRail Alliance eases travel restrictions ahead of Storm Barbara

A ScotRail Alliance spokesperson said:   “In preparation for Storm Barbara, we may need to amend train services.  Customers who already have a ticket to travel between Inverness – Kyle of Lochalsh/Wick, or between Glasgow – Oban/Fort William/Mallaig for Friday 23 December only, may wish to travel a day earlier,…

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