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Annual report and accounts for 2018-19 published.

Posted: 9th September 2019

Registers of Scotland (RoS) today publishes our 2018-19 Annual Report and Accounts which details our business activities and financial performance over the financial year.

The past financial year has seen RoS make significant progress with Land Register completion, enhance the quality and accessibility of our data and innovate the way we deliver services to customers.

Innovation is at the heart of what we do at RoS. We have introduced new policies and procedures designed to boost efficiency for our customers, invested in our people and continued the digitisation of our products and services.

Providing access to our information and being the trusted, authoritative source of land and property data in Scotland is a vital element of our work. The trustworthiness of our data was formally recognised with the designation of our house price statistics as a National Statistic in 2018.

Our desire to embrace digital technology to support our customers remained a key focus in 2018-19. Digitisation will allow us to provide our customers – citizens, businesses, government, legal and financial institutions – with information and data which are renowned for their accuracy and usefulness.

We are delighted to see that ScotLIS, Scotland’s Land Information Service, is becoming the platform of choice for information about land and property, and its data is used to create value for Scotland. We reached a significant milestone with ScotLIS in November 2018 where all business users moved from our legacy service Registers Direct to ScotLIS – with the majority making the move well ahead of the deadline.

During the year, we met with over a thousand customers and stakeholders across Scotland to better understand their needs and questions regarding RoS and our services, and are using this insight to guide activity throughout 2019 and beyond.

Successfully tackling the arrear of registrations, and the registration process more generally, is central to our goal of completing the Land Register of Scotland by 2024. With 34 per cent of land mass and 67 per cent of titles now moved to the Land Register from the General Register of Sasines we are continuing to work closely with landowners to achieve our goal.

Jennifer Henderson, Keeper of the Registers of Scotland, said: “It’s been a busy and exciting year marked by a number of highlights: from improving registration efficiency; and making our information more accessible, to enhancing our digital services and engaging with customers across Scotland to improve the services we deliver.

“Everything we do is aimed at providing our customers with a high quality, efficient and effective service, and on making RoS a great place to work for our colleagues.”

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