An historic and innovative year for Registers of Scotland
Registers of Scotland (RoS) celebrated an historic year in land registration in 2017-18, and launched ground-breaking services that are changing the way that we serve the people of Scotland.
Our Digital Discharge Service (DDS), ScotLIS – Scotland’s land information system – and a new improved application form, were just some of the innovations that we introduced in the same year we celebrated the 400th anniversary of the General Register of Sasines.
Commenting on the publication of RoS’ 2017-18 Annual Report and Accounts, Janet Egdell, RoS’ Operations Director and Accountable Officer, said:
“Our annual report reflects the breadth of the work that was undertaken by RoS in the last financial year. We are really pleased to have reached more customers and in new ways.
“We celebrated the rich history of the sasine register, officially cut the ribbon on our state of the art new working environment at St Vincent Plaza in Glasgow, and launched two major digital services that will make transactions faster and more certain for customers, and will improve transparency about land and property ownership in Scotland.
“The ongoing development of these, and other services demonstrates that we are maintaining the momentum towards becoming a fully digital business by 2020.”
In addition to developing new products and services, we despatched 91 per cent of work within 20 working days and we are focusing on ways to improve on the areas where we were unable to meet our service standards, through new technology and revising our internal processes.
You can read and download the full report.