Events and training

Tuesday 23 March 2010 0930-1630

Training ~ Sales Training

Venue: Capital House, 2 Festival Square, Edinburgh, EH3 9SU

The aim of this workshop is to be in a position to undertake the selling role with confidence, understand the selling sequence, and answer objections knowledgeable and assertively. This course takes the mystery away from what makes a good sales person.

Wednesday 24 March 2010 0930-1630

Training ~ Key Aspects of Export Documentation - Dundee

Venue: Dundee Chamber of Commerce, Unit 11, City Quay, Camperdown Street, Dundee DD1 3JA

Export Documentation is a fundamental aspect of an International Trade transaction. This course is designed to expand the knowledge of the relevant documents and their legal implications within the transaction framework.

Thursday 25 March 2010 0930-1630

Training ~ Process Mapping and Process Improvement Made Easy

Venue: Capital House, 2 Festival Square, Edinburgh, EH3 9SU

This course will demonstrate the value of process maps and show how to produce basic process maps and use them to analyse, plan and implement process improvement projects.

Friday 26 March 2010 0930-1630

Training ~ How to use social media for business - Full Day

Venue: Capital House, 2 Festival Square, Edinburgh, EH3 9SU

Find out how to make the most of social media, and how it can benefit your business.

Tuesday 30 March 2010 1000-1600

Training ~ Project Management for Beginners

Venue: Capital House, Festival Square, Edinburgh

This interactive, one day course will give you all the knowledge you need to start managing projects effectively, including practical tools you can use immediately and guidance on cost-effective software that works.

Tuesday 30 March 2010

Event ~ The Business of wining and dining - Breakfast

Joining us for breakfast is Prestonfield's owner James Thomson OBE, who is one of Scotland's best-known entrepreneurs, hoteliers and restaurateurs. Alongside Prestonfield, James’ collection includes world-renowned restaurant, Witchery by the Castle, and one of the city's first and finest rooftop restaurant, the Tower. James, who recently added the national ‘Restaurateur of the Year’ accolade to his many other awards, will share with us how he grew his business so successfully and the challenges

Wednesday 31 March 2010 09.30-12.30

Training ~ How to Make a Cold Call that doesn't sound like a cold call

Venue: Capital House, Festival Square, Edinburgh

Cold calling via the telephone is the fastest way to grow your business. Unfortunately it is also the most difficult way to grow your business as everyone hates making cold calls and even worse we all hate receiving them. We show you how to make it work for you.

Wednesday 31 March 2010 1.30pm to 4.30pm

Training ~ How to Make a Cold Call that Doesn’t Sound Like a Cold Call - Advanced

Venue: Capital House, Festival Square, Edinburgh

Cold calling via the telephone is the fastest way to grow your business. Unfortunately it is also the most difficult way to grow your business as everyone hates making cold calls and even worse we all hate receiving them. We show you how to make it work for you.

Thursday 1 April 2010 0930-1230

Training ~ Keep the Customer

Venue: Capital House, 2 Festival Square, Edinburgh, EH3 9SU

This interactive course focuses on retaining your good customers and attracting new business by leading the way in customer relations

Tuesday 6 April 2010 0930-1630

Training ~ First Aid At Work - Requalification (2 Day)

Venue: Royal Botanic Gardens, Edinburgh

For those who already hold a First Aid at work certificate (issued in the last 3 years) and who require re-qualification to keep their certification valid.

Wednesday 7 April 2010 0930-1630

Training ~ Key Aspects of Export Documentation

Venue: Capital House, Festival Square, Edinburgh

Export Documentation is a fundamental aspect of an International Trade transaction. This course is designed to expand the knowledge of the relevant documents and their legal implications within the transaction framework.