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Help with Finance | |||
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Basic Book-Keeping For Business |
Thursday 10 April |
bookkeeping an essential element of running a business. |
9.30-12.30 |
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Introduction to VAT |
Tuesday 10 June |
For any business who thinks their 12 month turnover might exceed £64,000 then VAT is an issue. |
10.00-11.00 |
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Getting & Keeping Customers | |||
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Selling (an introduction) |
Wednesday 30 April |
Learn how to prospect & generate sales leads, negotiate, close the deal & get repeat business. |
1.00-4.00 |
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Effective Marketing (& building valuable customer relationships) |
Wednesday 4 June |
This session introduces you to marketing theory & concentrates on techniques for getting that vital relationship right. |
1.00-4.00 |
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Best Practice Design
|
Thursday 29 May |
This course will also offer tips on best practice when it comes to designing marketing material for your business. |
9.30-12.30 |
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Customer Care Dealing with Conflict
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Wednesday 7 May |
Content includes saying 'no' to customers, handling complaints & difficult people, assertive behaviour, ways to deal with 'broken record' syndrome & accepting & handling conflict. |
1.00-4.00 |
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Personal Communication Skills |
Tuesday 22 April
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Learn essential tips to enhance the way you communicate and interact with others. |
9.30-12.30 |
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Legal Issues | |||
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Employing People for the First Time |
Tuesday 22 April |
Basic employment legislation |
5.30-7.30 |
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Using Technology | |||
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Maximise the Value of Your Website |
Thursday 26 June |
Benefit from feedback & guidance from a professional web development company & take away practical steps to improve your existing website. |
9.30-12.30 |
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Create a Website and Business Email in a Weekend |
Thursday 15 May |
Step-by-step instructions to choosing the right domain name, building your own website and configuring business email addresses with no previous experience required. |
9.30-12.30 |
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Managing & Developing People These 2 courses are designed as a 'masterclass' series. It is recommended participants attend both workshops | |||
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Introduction to Management 1 |
Wednesday 28 May |
You will learn how to build your team and develop individuals within it. |
1.00-4.00 |
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Introduction to Management 2 |
Wednesday 18 June
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Will give you an overview of the legislation that is important for you as a manager. |
1.00-4.00 |
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For Planned or New Businesses | |||
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Completing Your First Self-Assessment Tax Form (for sole traders & partnerships) |
Tuesday 20 May |
This session will help you complete your self assessment tax return as required by the Inland Revenue when you are self-employed. |
9.30-12.30 |
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Dealing with the Inland Revenue - Self Employment (for sole traders and partnerships) |
Tuesday 29 April |
This informal session lets you ask questions confidentially & outlines what you need to do when you are self employed (2 hour presentation followed by time for questions). |
9.30-12.30 |
